SECURITY & GOVERNANCE
Permission is decided before evidence is read.
Alef applies access controls before retrieval, makes refusals visible, keeps facts distinct from predictions, and holds consequential action behind a named human gate.
Illustrative policy surface · exact controls are defined during technical scoping
VIEWER + SOURCE POLICY
Permission-scoped request01 / PERMISSION ENFORCEMENT
Access is enforced before retrieval—not after the answer.
The viewer’s role and source policy determine what may be read. A disallowed source is refused at the retrieval boundary; Alef does not fetch it and redact later.
- 01
PRINCIPAL
Identify the participating role.
Rina views operational cause and rollback evidence. Maya views affected accounts and renewal consequence.
- 02
POLICY
Evaluate source access before reading.
The named policy for support transcripts is “Restricted source.”
- 03
RETRIEVAL
Read only permitted evidence.
GitHub, PagerDuty, Amplitude, and Salesforce remain source-attributable.
- 04
ANSWER
Carry both evidence and refusal forward.
The record states what was withheld and whether the absence changes the recommendation.
02 / WITHHELD EVIDENCE
A refusal is a first-class product surface.
Withheld does not mean missing without explanation. The artifact names the excluded evidence, the policy reason, and its effect on the recommendation.
Support transcripts excluded by policy.
- Reason
- Restricted source
- Retrieval
- Refused before read
- Substitute
- No substitute inferred
- Effect
- Does not change rollout-pause authority
03 / MODEL + DATA BOUNDARIES
The loop remains inside the customer-controlled boundary.
The same boundary covers context assembly, inference, evidence, telemetry, approval, and action execution. It is not limited to where raw data is stored.
CUSTOMER-CONTROLLED BOUNDARY
DATA → DECISION → OUTCOME04 / DEPLOYMENT
Runs where your data lives.
VPC, on-prem, and air-gapped are the deployment modes in the product corpus. Each mode carries the same customer-controlled-boundary requirement.
VPC
Customer-controlled boundary
On-prem
Customer-controlled boundary
Air-gapped
Customer-controlled boundary
Shared context · Model inference · Evidence · Telemetry · Approvals · Action execution
05 / AUDIT + TELEMETRY + PROCUREMENT
The control record is inspectable; unspecified controls stay unspecified.
Audit and telemetry remain part of the governed record and customer boundary. Update paths and support access are resolved in technical scoping, not replaced by universal claims on this page.
AUDIT REGISTER
What remains attached
- EvidenceSource ID · source time · epistemic class
- PermissionAllowed evidence · named refusal · effect
- DecisionNamed human · authority · reversal
- ExecutionControlled destination acceptance
- OutcomeObserved result in the same record
TECHNICAL SCOPING REGISTER
What is customer-specific
- UpdatesExact update path defined during technical scoping
- SupportExact support access defined during technical scoping
- ControlsNo certification or universal control is claimed here
— UNSPECIFIED UNTIL SCOPED
06 / GOVERNANCE IN THE PRODUCT
The governance record is visible where work happens.
These are unedited captures from the live product. The workspace exposes the retrieval boundary and the pre-write action gate inside the same decision context.
07 / HUMAN APPROVAL + REVERSAL
Consequential action crosses one explicit human gate.
An agent can propose a bounded intervention. Nothing executes until the named authority reviews the evidence, policy boundary, expected consequence, and reversal.
PROPOSAL
Bounded intervention proposed.
NOTHING EXECUTEDNAMED HUMAN
Authorized decision owner required.
HUMAN GATEREVERSAL CONTROL
Measurable reversal condition attached.
ATTACHEDEvidence → Approval → Execution → Reversal → Outcome
Follow the full decision and receipt lifecycle on Product